FlowIT / Reports & analytics
Reports & analytics
Understand service performance, workload, and outcomes across your teams.
| Report | Period | Result | Change | Owner |
|---|---|---|---|---|
| SLA performance | This week | 86% | ↑ 4.2% | Service desk |
| Incident resolution | This week | 4.6 hours | ↓ 12% | Platform |
| Request fulfilment | This month | 92% within target | ↑ 6.1% | Workplace |
Performance is tracking well against your service targets.