FlowIT / Reports & analytics
SLA%20performance
Understand service performance, workload, and outcomes across your teams.
This week
In progressUnderstand service performance, workload, and outcomes across your teams. The assigned team is reviewing the latest activity and coordinating the next steps.
Activity
Work item created
Request received and assigned to the appropriate service team.
Ownership confirmed
Team reviewed impact and recorded the initial assessment.
Latest update
Work is progressing within the agreed service target.
Record details
Reporting periodThis week
Tickets included1,284
SLA target85%
Last refreshed4 minutes ago
ReferenceSLA%20performance