FlowIT / Incidents
INC-2472
Triage service disruptions, coordinate response, and keep every resolution on track.
CRM notifications arriving late
In progressTriage service disruptions, coordinate response, and keep every resolution on track. The assigned team is reviewing the latest activity and coordinating the next steps.
Activity
Work item created
Request received and assigned to the appropriate service team.
Ownership confirmed
Team reviewed impact and recorded the initial assessment.
Latest update
Work is progressing within the agreed service target.
Record details
PriorityCritical
StatusIn progress
Assigned toPriya Shah
SLA18 minutes remaining
ReferenceINC-2472